We have Estates, Clinical, Design, Property, Fire, Engineering and Project Management experts in our team, with access to a significant Healthcare resource, from across our wider Capita business.
We listen to your Health Estate needs, and create and deliver services across the full Health, Property and Infrastructure lifecycle. Our solutions look at more than just Property, but also Clinical Service Pathways, Engineering and FM, Commercial and Partnering opportunities, Sustainability, Health and Safety, Fire Safety Assurance and Compliance.
Our dedicated Health Partners team have industry recognised experts who lead their specialist disciplines to deliver services tailored to your needs. Many of our team have had direct experience of working in the NHS, giving them additional insight into the challenges facing our Health clients and how we can assist them.
We are a service led business within the Health Sector compromising of, but not limited to:
Capita’s team offers expertise in healthcare strategy and planning.
We have worked with numerous NHS organisations to deliver service planning, strategic service development plans, development of estate strategies, business cases and service planning.
Changes to estate and service delivery models are often resulting factors from a need to make efficiency improvements.
These efficiency improvements may require complex healthcare planning.
We have experience of working across health and social care, NHS and local authority commissioning. Our approach involves working closely with all stakeholders, to ensure that the solutions we offer are clinically focused, in line with the latest policy guidance, utilise innovative solutions and concepts in order to deliver an improved patient experience.
Many of our experts have clinical backgrounds and are skilled in developing services and new pathways of care. They have direct management experience of managing and commissioning in the
NHS and private services within acute, primary, mental health and learning disability services.
Helping multi professional teams to make the most of their estate and facilities and get the best from their services and staff.
At Capita Health Partners our property experts have leading edge thinking in property management enabling optimisation of the estate to drive the required efficiencies. Our building consultancy team will help with the valuations, management, development, acquisition and disposal of property assets to support changing service provision. Their financial modelling and business rates knowledge will help you to unlock new opportunities to maximize the productivity of the NHS properties and its facilities.
We believe this is vital for the NHS, local authority and private enterprise and that we can play a key part in unlocking new opportunities for joint working, business transformation and increased profit.
Our teams are able to deliver a ‘one stop’ ability to help you improve and refine strategic plans for re-design and support functions to improve quality and effectiveness of service provision.
With our knowledge of health service’s issues and targets, and future direction of travel for the provision of healthcare, our health experts will help you identify the potential for rationalisation and transformation of your services. We have the necessary skills in simulation, activity and workforce modelling supported by clinical utilisation studies and are able to provide capacity and flow modelling to support complete service redesign and transformation projects. Our teams are able to deliver the strategic redesign through project leadership and architectural design.
Overview of our Services
Health property and estates – We help with the management, development, acquisition and disposal of property assets for better efficiency and service provision.
Our estate experts are able to assist organisations to better understand the estate they have, including the risks, costs, contractual and operational constraints through either surveys or interrogation of data. Based on sound evidence and understanding of the demands on the estate, and the commercial opportunities we are then able to identify options for either reducing the operational costs of the estate or to release value from it. We understand the demands on the estate both clinically and non-clinically to assist in the development of Control Plans or Estate Strategies. We find innovative ways for the estate to act as an enabler for transformation at the same time as releasing estate overhead costs.
Capita is the UK’s leading delivery partner in healthcare strategic real estate, property and infrastructure consultancy fused with cutting edge design, management, planning and engineering expertise.
We can provide all aspects of design services from project inception through to management of the works and handover, including but not limited to:
Supporting with the day-to-day running of the Operational Estate. Working in partnership with a Trust, rather than as a traditional supplier we can to deliver great clinical care, we can bring commercial and estates management experience, and knowledge on how to be a partnership.
Our services and current clients include:
NHS organisations have an obligation and duty of care to achieve regulatory standards in the day-to-day operation f their services and facilities. Our focus is always on reassurance and identifying corrective actions to ensure the chances of successful delivery are optimised.
At Capita we recognise that NHS organisations have to be able to demonstrate that they are following best practice in how they deliver their professional estates and facilities functions, programmes and projects. Legislative requirements and statutory guidelines are necessarily stringent and obtaining an independent assessment provides reassurance and guidance to those that are accountable for their delivery.
Our Assurance Review programme is designed to help organisations of any size identify if their Estates services are structured appropriately to meet the required standards. It includes areas which are covered by criminal law and also the Dept of Health / Care Quality Commission core standards on the Environment, advises on areas of weakness and also highlights good practice.
The programme packages cover the following areas:
On request we also incorporate PFI Contract Management and/or Facilities Management. Including review of management and governance systems in place providing assurance that the processes and procedures are appropriate and relevant to enable the organisation to proactively manage the estates and deliver safe and sustainable support services.
Our extensive expertise of working with and in NHS Trusts, primary care and commissioning enables us to understand the processes that underpin operational and clinical delivery of care.
Through clinical understanding and challenge, we bring fresh and innovative ideas for new ways of working facilitating stakeholder engagement for the identification of a shared vision across the health economy.
We have a pool of professional staff with a wealth of direct NHS experience, at a variety of levels and from a wide range of services and specialties. Working in a collaborative way they bring the richness of their knowledge and expertise to every commission, helping with review of existing services, properties, pathways and functions with the aim to support where improvements can be made that enhance patient experience through capital and operational redesign.
Capita Real Estate and Infrastructure work with public and private sector organisations to design, build and optimise their real estate and infrastructure assets. From thought to finish, we apply our combined expertise to achieve more from the entire built environment.
We build competitive advantage through intelligently applied real estate and infrastructure solutions and enhance our clients’ standing in a forever-changing world.