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Voyage Care appoint Capita

27th June 2016

Capita’s health, safety and environment team, the 2015 Health & Safety Service Excellence Provider, has been re-appointed on an extended two-year agreement to deliver health and safety consultancy and training support to Voyage Care.

Voyage Care is a UK company with over 25 years’ experience of providing healthcare, social care and support to a range of vulnerable people.

Voyage Care has a proven track record and a national reputation for delivering innovative, high quality responsive and flexible services. It operates around 300 residential homes along with some 100 plus supported living schemes.

Voyage Care first commissioned Capita in late 2012 to conduct a strategic review of its internal health and safety arrangements. Capita identified opportunities for the improvement of Voyage Care’s health and safety framework, the resolution of issues relating to consistency of approach and the capability to deliver across its expanding estate.

Capita aligned its service to our mission to deliver world class outcomes for vulnerable people. They helped us to create an environment that encourages staff to achieve their full potential, while delivering consistent year-on-year improvements in quality outcomes and cost savings.

Alan Herbert, Director of Capit's health and safety consultancy said: "We implemented a combination of continuous training and up-skilling of Voyage Care staff, including the development of its own bespoke accredited training courses. Delivered in tandem with an innovative approach to address Voyage Care’s compliance issues, this has resulted in improved service quality and a marked reduction in cost."

 

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