Nicki Shepherd - Associate Director, Software Development and Hosting

Nicki is a Certified Scrum Master and Prince 2 project manager who has spent most of her twenty year career at Capita.

Her experience spans public and private sectors, and as a former software developer, she’s perfectly placed to advise clients, helping them to define requirements, and then deliver against these. Her growing cross functional team now exceeds thirty permanent staff, including business analysts, solutions architects, and systems administrators. Also within Nicki’s remit is the 24/7/365 support helpdesk and hosting provision, delivered to ISO27001 and Cyber Essentials Plus standards.

Nicki has delivered countless projects of significant complexity, which continue to grow and adapt as part of a long-term relationship with our many clients. She has helped numerous clients, including the Department for Transport, Transport for London, Highways England, numerous government organisations, and blue-chip companies.

These projects include large asset management systems deployed across the public infrastructure, immense databases that store every rail passenger, and platforms that help local government and Highways England deliver their works programmes with greater efficiencies.