What did we do
Having received numerous complaints around comfort and wellbeing, Sony knew that the indoor environment of their European HQ was impacting staff’s productivity, but they lacked the empirical evidence to drive change. By remotely monitoring the environment with IoT sensors against 7 key variables (CO2, VOCs, temperature, humidity, noise, light and motion), we looked to identify the source of discomfort and realistic opportunities for improvement.
During the first three months of our live audit process, we confirmed and quantified the issues raised by staff, as well as identifying CO2 as the most significant comfort issue. With support from our Technical Services team, we were able to persuade the landlord to increase air refresh rates and to rebalance the heating system in order to address air quality and temperature issues. We also brought in our acoustics specialists to reduce distracting noise.
Instead of heavy investment, we advised the client to engage with employees, utilising our technology and bespoke surveys, to drive a cultural change around the way space is used for different tasks. Furthermore, we were able to use our data to reprioritise maintenance to focus on underperforming equipment, which had impacted productivity by up to 20%.
Capita Real Estate and Infrastructure work with public and private sector organisations to design, build and optimise their real estate and infrastructure assets. From thought to finish, we apply our combined expertise to achieve more from the entire built environment.
We build competitive advantage through intelligently applied real estate and infrastructure solutions and enhance our clients’ standing in a forever-changing world.