In September 2015 Capita entered into a Strategic Partnership, for Corporate Services,Transformation and Growth with Central London Community Healthcare NHS Trust (CLCH), an organisation providing community services to approximately 1 million people across London and Hertfordshire.
Through the partnership CLCH intend to make improvements to four of their key corporate service areas: Estates and Facilities, IM&T, HR and Finance.
Capita’s second health partnership (after Sussex Community NHS Trust), it has been designed to achieve a number of estates objectives for CLCH, including:
CLCH owns the freehold to many properties in and around London, which they do not occupy themselves and part of the property workstream will be to renegotiate and normalise some of the existing arrangements, in those properties the Trust intends to retain, to ensure that they receive reasonable remuneration and value for money from their tenants. As the Trust’ partner we have the authority to discuss, review and negotiate all matters relating to leases, licences, tenancy agreements, formal and informal arrangements as CLCH’s Estates Representative.
Having significant experience in NHS property management, Capita’s
consultants have been acutely aware, from the inception of the partnership, of
the sensitivity of this issue and use their experience and market knowledge to carry out appropriate negotiations with tenants and their representatives, so that the Trust’s reputation is upheld and they are seen to act in a responsible manner.
The solutions and arrangements put forward recognise that there are a number of restrictions and limitations, which include:
In delivering change for the Trust, we will manage and develop and integrated estate transformation programme in accordance with CLCH’s processes and agreed
All transformation workstreams will adopt a four-stage methodology in their design and implementation.
There are a number of ways in which we have been able to add value to the partnership, including, but not limited to:
We also bring considerable experience and lessons learnt from previous partnership arrangements, such as Barnet Council, reusing proven systems and processes and exploiting existing technologies and digital innovation – re-establishing our credentials as a “good partner”.
Capita Real Estate and Infrastructure work with public and private sector organisations to design, build and optimise their real estate and infrastructure assets. From thought to finish, we apply our combined expertise to achieve more from the entire built environment.
We build competitive advantage through intelligently applied real estate and infrastructure solutions and enhance our clients’ standing in a forever-changing world.